1Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: When you contact us, fill out a form, or request a quote, we may collect your name, email address, phone number, company name, and any other details you provide.
- Usage Data: We automatically collect information about how you interact with our website, such as IP address, browser type, pages visited, time spent, and referral sources.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can manage cookie preferences through your browser settings.
2How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To deliver the services you request, such as quotes, proposals, or project updates.
- To improve and personalize your experience on our website.
- To send you important updates, newsletters, or marketing communications (you may opt out at any time).
- To analyze website traffic and usage trends to enhance our content and offerings.
- To comply with legal obligations and protect our rights.
4How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or serving you (e.g., analytics tools, email marketing platforms, payment processors). These parties are contractually obligated to keep your information confidential.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with a subpoena, court order, or other governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and restricted access to data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You can opt out of marketing communications at any time.
- Data Portability: You can request a transfer of your data to another service provider.
To exercise these rights, please contact us at privacy@shivapphub.in. We will respond to your request in accordance with applicable laws.
8Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. We take appropriate safeguards to ensure that your information remains protected in accordance with this policy.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
+919015484696